Support in All Matters
We value your data just as much as you do, and thanks to years of experience we know how to protect it properly. You will receive detailed documentation of your existing infrastructure or the infrastructure to be built.
For security concepts, we also support you with the legal guidelines that must be observed, for example when installing surveillance cameras or scanning internet traffic.
In the event of attempted attacks, you will likewise receive precise documentation of the sequence of events and how the attack was repelled.
Clean work is close to our hearts.
What does your situation look like at the moment?
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We analyse your problems thoroughly and tackle them at the root, rather than merely alleviating the symptoms. Our motto: "Cured, not just treated." Once your infrastructure has been optimised, the aim is for only regular updates to be needed, saving you time and costs and making our cooperation as trouble-free as your IT infrastructure. Even in areas that you implement with external companies, such as electrical installations, we are happy to act as your point of contact for quality control, so that you get the best out of your investment. |
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We have seen many things.. this is just one of many examples of a neglected server cabinet that simply could not be managed in this condition.
That is why we have made it our mission to work in such a way that even a layperson can see at first glance what is going on. It not only looks better, but also allows us to make small changes together with you via remote maintenance under our guidance. That saves you and us time, and therefore money.
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Please do not let anyone tell you "It has to be this way!". Do not be satisfied with that. If you feel that something seems to be getting out of hand, feel free to get in touch with us and obtain a second opinion.
You can reach us by telephone on
+43 1 960 80 30
or by email at
it@biricon.eu
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We prepare documentation of your network, which you will of course receive as a PDF by default. On request, it can also be purchased in printed form. However, we recommend the digital version, as it makes changes to the documentation easier and more sustainable.
Reasons why you should insist on documentation and why we count it among our principles:
Your data belongs to you, not to your IT support provider.
It must be possible for another person or company to check the security of your system and, if necessary, to administer it (should the current IT support provider, for whatever reason, become unable to act). Up-to-date documentation is essential for this.
Our technicians also need documentation in order to work flexibly. Especially during the holiday season, it should not only be the technician assigned to you who can help, but every one of our employees who can carry out these tasks.
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Despite carefully selected hardware and software, it is always possible that things do not work or that attacks are only narrowly repelled. In such cases, it is particularly important to resolve these incidents as quickly as possible and to report them to you. Only then can we work together to close any existing security gaps and replace defective devices before a total failure occurs.
That is why it is very important to us to involve our customers in our activities and to explain our approach. We believe that an optimal system can only be created if everyone involved works together.
References
Major Project 2021
